About Us

Over the last nine years we have grown into an extremely well organized company that is prepared to deliver on short time frames. Big or small, every order gets a high level of attention, ensuring your satisfaction when you receive your order. We are the premier experts on hookah pipes, shisha tobacco, and the hookah market. We know your success is our success, so your ultimate satisfaction is our highest priority!


We excel above the competition because we carry the greatest variety of hookah styles, offer the widest selection of tobacco, and are the exclusive source for the premium Romman Tobacco. Our vast product line is constantly growing with new hookahs, tobaccos, coals, and accessories coming out regularly. Whether it is an initial hookah buyer, or a lifelong smoker, our ever-expanding product line and unparalleled industry knowledge will ensure you capitalize off every customer.


*Note: We only sell to registered businesses. If you are looking for individual/personal use, please go to Hookah-Shisha.com for Hookah Charcoal or Hookah Accessories
Shipping
Orders ship out from Austin, TX within 2 business days. UPS ground, UPS 3-Day select, UPS 2-Day air, UPS next day air. Special arrangements are made for large shipments.
Payment Options
Hookah Wholesalers accepts all major credit cards. Orders shipped C.O.D. require a money order or cashiers check.
C.O.D. Returns
C.O.D. shipments returned to Hookah Wholesalers because the customer was unavailable, refused shipment, or did not have funds available at the time of delivery will be a charged a 10% restocking fee. The customer is responsible for the shipping cost of the returned merchandise, as well as the cost for reshipping the order.
Damage Claims, Exchanges, & Shortages
All claims, shortages, and exchanges must be reported within 48 hours of receipt of goods. Do not discard the original packaging as this may result in the claim being denied.
Return Policy
Customers must obtain prior approval to shipping an item/order back to Hookah Wholesalers. It is the customer's responsibility that the items/order make it safely back to Hookah Wholesalers. The balance will be credited to the customer's account unless other arrangements are made.
Rush Orders
All rush orders are subject to an additional charge.

Copyright 2010 Hookah Wholesalers. All rights reserved. | 3731 Drossett Drive Austin, TX 78744 l Tel: 1-800-713-0915 | Fax: 214-722-1771    info@hookahwholesalers.com