Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Global Hookah Wholesalers firmly believes that maintain our customers' privacy is of utmost importance. In order to enhance our customers' experience while engaging in Business with Global Hookah Wholesalers and at the Websites, we have established the following Privacy Policy. Rest assured, transacting Business through our secure server is one of the safest ways to shop, and should you ever have any issues at all, we promise to resolve everything to your satisfaction. Below we describe why we acquire customer and third-party information, what information we collect, how we collect it, and what we use the information for.

WHY DO WE GATHER INFORMATION?

We gather Business and personal information to allow us to communicate with and process your orders with only those personnel authorized to perform such activities on behalf of your Business, and to inform your Business of new merchandise we carry, provide status on an existing order, update your account information, collect payment information, license information, handle claims, and contact you regarding special offers and discounts that you may be interested in. Our goals and objectives being to provide our Business customers with an enhanced personalized reliable experience for years to come.

WHAT INFORMATION DO WE COLLECT?

Through our online customer portal (if you register for and have been approved for online access at the HookahWholesalers.com website, our customer database and the emails/telephone communications we share and exchange, including when you place an order, we collect the following information including but not limited to: your Business name, Business contact information, authorized personnel within your Business designated to handle your account with our company, your applicable Business licenses (License/Resale Certificate/Tax Exemption Certificate/Tobacco Tax License/Other Applicable Licensing), shipping information, billing information (bank account/credit application/credit card information and authorization to charge), special requests/accommodations for your Business, normal Business hours, and prior orders and products your Business has purchased. Information is collected & maintained even if you later decide to not proceed with or cancel an order.

HOW DO WE USE COOKIES?

A "cookie" is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies in order to find out whether you are a prior customer, and recommend certain gifts that pertain to your taste. We do not store any personal or financial information about you when using cookies.

Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. If you decide to disable cookies, certain features on our website will not function properly.

HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?

We use the information collected on our Websites to process your orders, to provide an enhanced and more personalized Business experience, and to inform you of new merchandise arrivals, offers and discounts applicable to your Business. We will never share your information to third parties without your express consent and will in fact notify you if any third party seeks your information. Please understand that certain products displayed and sold by Global Hookah Wholesalers and as listed on the Websites are subject to strict governmental control and compliance. In the event your information is lawfully subpoenaed by any private or governmental party during the pendency of any lawful audit, investigation and/or litigation, arbitration, or the like, Global Hookah Wholesalers shall take all measures permitted by law to protect your information including applying for a protective order, redacting your personal information or even notifying you personally of the subject audit, investigation and/or litigation, arbitration, or the like and otherwise permitting you to intervene in order to further protect your information.

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Global Hookah Wholesalers and the Websites are not responsible to its Business customers or any other person for the operation of or content located on or through any such website owned and/or operated by any third party. Global Hookah Wholesalers wants you to be aware that when you click on links and/or banner ads that transfer you to third-party websites, you will be subject to the third parties' privacy policies, and not ours. While we completely support the protection of your privacy on the internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to any third-party website.

YOUR SECURITY

At Global Hookah Wholesalers, our Business customers' security is second to none. Every order placed through our online portal with HookahWholesalers.com is processed through our security team undergoing an extensive vetting procedure. During this process your order may be flagged as a security risk at which time we will contact your authorized representative and hot proceed any further with the order. You are also welcome to contact our customer service team at 1-888-346-6524, Monday through Friday, from 10AM to 6PM EST and/or by email at info@hookahwholesalers.com. Our security process is proprietary and thus we are not permitted to discuss the nature of the information analyzed, our processes, nor permit our customers to interact with our security team. We do apologize for any inconvenience this causes, but we are simply striving for a safe community for our customers and the internet marketplace as a whole.

Our website encrypts your credit card, and personal information prior to transmission over the internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Safari, Google Chrome, Mozilla Firefox, Microsoft's Internet Explorer or Microsoft Edge.

However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

YOUR COMMENTS

Global Hookah Wholesalers welcomes feedback concerning its privacy policy. Please send your comments and questions via email to info@hookahwholesalers.com.